The protection and confidentiality of your data are essential to us. Here we present our policy for the processing of personal data.
1. Company identification data
The data operator is SC MA.RA Logistics Quality SRL, with its registered office in the Road Between Tarlale, no.160-174, sector 3, Bucharest, Romania, postal code 032982, registered with the Trade Register with the number: J40 / 12818/2018, unique registration code RO 26214199, phone 004 021 255 55 02/03/04, fax 004 021 255 55 06, correspondence address: Road Between Tarlale, no.160-174, sector 3, Bucharest, Romania, Postal code 032982, hereinafter referred to as “Company” .
2. Information about the PERSONAL DATA PROCESSING POLICY
The company wants to inform you how it processes personal data in the context of its activity, as well as about the rights you have as a data subject, starting with May 25, 2018 (the date of entry into force of the Personal Data Protection Regulation, in English GDPR – General Data Protection Regulation). Protecting the safety and security of your personal data is very important for us, therefore the activities we we carry them out in accordance with the applicable legislation regarding the protection of data security and security. The purpose of this Policy for the Processing of Personal Data is to establish the appropriate technical and organizational measures and the responsibilities of the Company with the attributions of processing personal data, in order to fulfill the obligations regarding guaranteeing and protecting the fundamental rights and freedoms of individuals, in especially of the right to intimate, family and private life, regarding the processing of personal data. By accessing our site, www.maralogistics.ro, all users agree to respect the terms of use and the legislation in force. In accordance with the legal provisions for the protection of the persons regarding the processing of personal data and the free movement of these data, the Company processes personal data, for legitimate purposes, for the purposes of direct marketing communications and / or offers, for analysis, research, measurement studies of customer satisfaction and feedback, for the automatic decision making and the creation of profiles automatically, as well as for carrying out the activities of providing transport / expedition, storage and handling services, pick & pack. The processing of personal data is done by mixed means, both manual and automatic, complying with the legal requirements and under conditions that ensure the security, the respect of the rights of the data subjects and the confidentiality.
3. PROVENANCE OF YOUR DATA WITH PERSONAL CHARACTER AND HOW WE PROVIDE IT
We process the personal data you provide us, directly or indirectly (for example, through a proxy or other persons who represent you in your relations with the Company), or that we provide we generate or deduct them as a result of the interaction with you through any of the communication channels with the Company. We may collect your personal data in the following situations: When you or your company request a commercial offer from us or use any of our services. When we send you a request for an offer, a request from a client of the Company When you contact us or we contact you by telephone, email, chat or other electronic means, or in writing, or when you provide us with other information, including in conversations with our employees. When you or your company browse, fill out a form or make a request or interact in another way on our website or on other online platforms.When you participate in events organized by the Company for recruitment and selection, we can also obtain and process your personal data including from external sources, such as: Online platforms (social media and Internet) accessible to the public Commercial partners , in particular Service providers for the Company (for example companies that market databases or companies that provide access to transport exchanges) Individuals – for example, if certain natural persons will recommend our services and send us your personal data Refusal to provide To your Company your personal data may, in certain situations, determine the impossibility of entering into a relationship with the Company or of contracting the service you wishit.
4. TYPES OF PERSONAL DATA PROCESSED
In the process of administering this site, the Company will collect and process certain information (“personal data”) about individuals identified or that may lead to the identification of individuals, which are provided by users of this site site directly or indirectly, such as: Identity and contact details, including name, first name, gender, postal address, email address, telephone number, date of birth, personal numeric code, serial and identity card number, copy by identity card, signature, property, photos and other personal data related to your preferences relevant to our services; Financial and payment data, including your account number, currency, bank to which the account is opened and other data required for payment processing and fraud prevention; business information, including information provided during the course you contractually or voluntarily provided by you or your organization; Profile and usage data, including your preferences in receiving marketing information from us, your communication preferences and information on how you use our site; Technical data , including information collected during your visits to our site, IP address (Internet Protocol), browser type and version, operating system, device type, time zone setting and other details about your visit to our site and resources that you access; Data resulting from audio recording of telephone calls (content and metadata) .
5. PURPOSES AND THEMES IN WHICH WE PROCESS PERSONAL DATA
We process personal data for the following purposes: sales through orders placed by you to the Company (take over, confirmation, honor, invoicing, cancellation and others), internal or market research, efficient measurement advertising, other general business purposes, advertising, marketing and advertising, for marketing communications in the form of newsletter, by email, SMS, telephone, online marketing platforms, involving the profiling of clients / potential clients according to the interests expressed, maintaining the relationship with clients / potential clients by telephone and email (including but not limited to: service questions, complaints, general questions). Research, analysis, customer satisfaction measurement studies and customer feedback We will process your data with personal character when you decide to attend st our market habits, when analyzing the degree of customer satisfaction or when providing us with your feedback on our services. Personal data will be processed for the purpose mentioned above only on the basis of your consent, also taking into account our legitimate interest in helping us understand the needs of our clients regarding our services. Your participation in such studies is voluntary, being your choice whether or not you provide us with personal data, by completing the participation forms on our site or other similar forms provided by email in the respective studies. Statistics and other internal studies Concerned about the constant improvement of the quality of the services offered and the monitoring of the contractual relationship with the Company’s clients, therefore, based on our legitimate interest, we use the data we collect from clients or other data we generate from the data received for various statistics, internal analyzes and studies in anonymized format. Direct marketing communications We will process your personal data to inform you about our services, promotional offers and to subscribe to newsletters (newsletters). As a general rule, personal data will be processed for marketing purposes directly only with your consent and by using the communication channels (eg email, telephone, postal address, etc.) with which you agreed when you- you have consented. In each marketing message we send you, we will offer you the opportunity to oppose the use of your email address (we will include the option to “unsubscribe”). Making decisions automatically and automatically creating your profile data. staff are subject to automated decision-making processes, including profiling. The purpose of this type of processing is to send you personalized messages based on the legitimate interest of the Company. The criteria and algorithms that the Company considers relevant may vary over time. Recruitment activities In view ofin order to be part of the team and to send your application for a position within the Company as quickly as possible, you can use our section on the site intended for this purpose and available at the following link: https://maralogistics.ro/cariere/
Your data and documents will be used exclusively for the processing of your application, respectively for identifying a suitable position available within the Company. These are saved in our database, are protected against unauthorized access and are processed in accordance with the legislation in force regarding the processing of personal data.
6. DISCLOSURE OF PERSONAL DATA TO TERTIC
The company uses the services of several contractual partners, both for the main services and for the auxiliary services. Some of these partners have the power of authorized persons and are active in fields such as transport, marketing, information technology, market studies, courier, legal services, consulting, accounting, etc. and your personal data may be transmitted to them to be used within the limits of their obligations towards the Company. The personal data we transmit to the persons empowered by the Company are limited to the minimum personal data that are necessary for the provision of the respective services and we ask them not to use your personal data for any other purpose. Your personal data may be transmitted to third parties in the following situations: Public authorities, audit companies or institutions with competence in carrying out inspections and controls on the activity and assets of the company, which requires the Company to provide information, in accordance with its legal obligations to comply with a legal requirements or for the protection of the rights and assets of the Company or other entities or persons, such as courts. The persons and entities to whom we can distribute your personal data are the following: In order to provide the transport services, we can transmit your data personal estate to subcontractors / transport service providers; In order to navigate the website and for the purposes of the use of cookies, we may transmit your personal data to the analysis and search engine service providers for for them to provide maintenance services of our site; To carry out promotional campaigns, as well as to analyze their results, we may transmit your personal data to advertising and marketing agencies or digital media agents or social media agencies; For direct marketing communications, we may transmit your personal data to advertising and marketing agencies that perform communication on behalf of the Company; To conduct research, analysis, studies to measure customer satisfaction or to obtain feedback from our clients regarding at our services, we may transmit your personal data to the suppliers of market research services regarding the clients.
7. TRANSFER OF PERSONAL DATA ABROAD
The transfer of personal data abroad is made, as a general rule in the case where it is necessary to execute a contract between the data subject and the Company or to execute pre-contractual measures or when the transfer is necessary for the conclusion or for the execution of a contract concluded or which will be concluded, in the interests of the data subject, between the Company and a third party.
8. PERIOD FOR STORING PERSONAL DATA
We will store your personal data for the period of time necessary to fulfill the processing purposes mentioned above, while respecting the legal requirements in force. If you are a customer, we will keep your personal data , as a general rule, for the entire duration of the contractual relations with the Company, to which an additional period of at least 2 (two) years is added. In case the Company will establish that it has a legitimate interest or a legal obligation to continue processing your personal data for other purposes, you will be properly informed in this regard. Once this period expires and the Company no longer has legal or legitimate reasons to process your personal data, the data will be deleted in accordance with its procedures, which may involve archiving, anonymizing or destroying the data.
9. THE DATA PROCESSING OF CHILDREN WITH THE AGE OF 16 YEARS
All the activities of processing the personal data mentioned in this Policy refer exclusively toof people who are at least 16 years old. The use of the systems, as well as the results of the processing is forbidden with respect to the children who have not reached this age without the consent of their parents / legal representatives. If, despite our reasonable prevention efforts, such processing still takes place, we will cease as soon as we notice that the respective persons have not reached the age of 16.
10. SAFETY COPY EXECUTION
Computer applications carry out automatically back-up databases, for eventual recovery of data, in the event of loss, destruction or malfunction of computer applications. The company determines the time interval at which it is will execute backups of personal databases, as well as of programs used for automated processing. The users who execute these backups are appointed by the Company, in a limited number.
11. RIGHTS OF THE VISITED PERSONS
In the context of the processing of your personal data, unless the law provides otherwise, you have the following rights: The right to be informed – the right to be informed about the data and characteristics of their processing in your relationship with the Company Access right data – The company has the obligation, at the request transmitted through any channel by the data subjects (clients, employees, other natural persons) to confirm to them what data they process and under what conditions. The right to rectify the data – the company has the obligation to respect the rights of the people aimed to obtain without delay the rectification of any inaccurate data (erroneous or incomplete) concerning them The right to delete data – The company has the obligation to delete the personal data without delay, when the data subjects make a request in this regard. In addition, when the Company has released the data whose deletion is requested and the data subject requests the deletion of such data from any recipient, the Company is obliged to ensure the data recipients are informed of such a request. The right to restrict data processing – The data subject has the right to obtain from the Company the processing restriction, respectively its limitation (except the actual storage) strictly to the processing with which the data subject agrees and / or strictly to the necessary processing for the purpose of finding, exercising or defending a right in court or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State The right to data portability – The company is obliged to ensure: Transmission of the data received from the data subject in an accessible format at his request and Transmission data to other oper at the request of the data subject, the incidence when the following cumulative conditions are fulfilled: The processing is based on consent or is necessary for the execution of a contract to which the data subject is a party or to make requests at the request of the data subject before the conclusion of a contract and It is realized by means automatic (not in physical / paper form, but by any automated means) Right of opposition to data processing – Data subjects can oppose at any time the processing of their personal data: For reasons related to the particular situation in which they are, the operations of processing carried out on the basis of the need for processing to fulfill a task that serves a public interest with which the Company is invested; and / or the processing carried out based on the legitimate interests pursued by the Company or a third party of the personal data, including the creation of profiles; Without reasons and justification, in the case of processing the data in direct marketing communications. The right not to be subject to decisions Automated, including profiling – Data subjects have the right that their personal data should not be processed in the context of making automated decisions. In the event that you consider that there is a problem in the way the Company processes your personal data, you have the right to file a complaint with the National Authority for the Supervision of Personal Data Processing (ANSPDCP). The rights regarding the processing of your personal data can be exercised at any time. In order to exercise these rights, we encourage you to send a request by post to the address: Road Between Tarlale, no.160-174, sector 3, Bucharest, Romania, Postal Code 032982 or by email at office@maralogistics.ro. you want to withdraw your consent regarding the processing of your personal data for purposes related to direct marketing communications, you have the possibility at any timeto use the “unsubscribe” option that is included in all direct marketing communications.
12. CONSUMPTION WITHDRAWAL
You can withdraw your consent at any time by writing to us at the address at the email address office@maralogistics.ro or at the postal address: The Road Between Tarlale, no.160-174, sector 3, Bucharest, Romania, Postal Code 032982.
13. PERSONAL DATA SECURITY
The Company will make every reasonable effort to protect your personal data in our possession or under our control and take appropriate technical and organizational measures to ensure a level of security appropriate to the risk with varying degrees of probability and severity for the rights. and the freedoms of natural persons. The violation of the security of personal data means a breach of security that leads, accidentally or illegally to: Destruction (refers to the situation in which the data no longer exist or no longer exist in a form in which to store them make it usable by the Company) Loss (takes into account the situation in which the data may exist, but the Company has lost control or access to data) Modification (the situation in which the data is corrupted or otherwise modified, so that they are no longer complete ) Unauthorized disclosure of personal data transmitted, stored or processed in u otherwise (the situation in which the data was transmitted to or accessed by unauthorized persons to receive or access personal data) or to the unauthorized access to them. If the existence of a security incident has been documented, the Company will analyze the risks that they have involves that incident for the rights and freedoms of the data subjects. If there is such an obvious risk, then the Company will notify the Supervisory Authority. If the identified risk is high, then the Company will inform the data subject about the respective security incident.
14. CHANGES TO PERSONAL DATA PROCESSING POLICIES
This Personal Data Processing Policy may change over time. In case the changes are significant, you will receive an informative note regarding the accomplishment of these changes, at the email address you have provided to us.
15. CONTACT INFORMATION
All the questions you have regarding this Personal Data Processing Policy can be sent to the email address office@maralogistics.ro or to the postal address: Road Between Tarlale, no.160-174, sector 3, Bucharest, Romania, Postal Code 032982.
!!! Cookie policy !!!
You have the freedom to make informed decisions for or against the use of cookies, as these are not strictly necessary for the technical functioning of our site. Cookies are small text files in which personal data can be saved. The notification of our data protection site has been created to ensure that you are fully informed about the collection and processing of data even when our website uses cookies and that you can make informed informed decisions. Thus, here we inform you about the purpose of using cookies on our web pages. Navigation on maralogistics.ro is generally possible without the use of cookies, as they do not have a technical purpose. You can block cookies in the browser settings you use, or you can block the saving of third-party cookies. We recommend regular checking and deleting saved cookies if they are not particularly desired. We use active cookies from the start of the site visit ours, until the end of the respective session. They automatically become inaccessible and are deleted immediately after closing the browser. These cookies are also called “session cookies”. The session cookies are used as follows: The cookie recognizes the user after authentication, throughout the active session. The cookie guarantees that, after selecting a language, it is retained and applied during the active session and is then offered to the user when changing pages. Cookie also has the purpose of data protection and stops both accessing, manipulating and transmitting data and content to other systems by third parties.