The data operator is SC MA.RA Logistics Quality SRL, with registered office in Bucharest, Drumul Între Tarlale, nr.160-174, sector 3, Romania, Zip Code 032982, registered with the Trade Register Office under number: J40/12818/2018, Tax Identification Number RO 26214199, phone 004 021 255 55 02 / 03 / 04, fax 004 021 255 55 06, postal address: Bucharest, Drumul Între Tarlale, nr.160-174, sector 3, Romania, Zip Code 032982, hereinafter referred to as “Company”.
Company wishes to inform you with about the way the processing of your personal data is made in the context of the activity it runs and concerning the rights you have in your quality of person involved, starting with May 25th, 2018 (when GDPR – General Data Protection Regulation) comes into force.
Protecting your personal data security and safety is very important to our Company, therefore the activities we run are in accordance with the applicable law with regard to the protection of your personal data safety and security. The purpose of this Personal Data Processing Policy is to set up the proper technical and organisational measures and the responsibilities of the employees of the Company who have tasks to process the personal data, for accomplishing only the obligations related to the guarantee and protection of the fundamental rights and freedom of the natural persons, especially the right to private and family life, with regard to processing the personal data.
By accessing our website, www.maralogistics.ro , all visitors agree to respect the usage terms and the legislation in force.
In accordance with the legal provisions for protecting the natural persons with regard to personal data processing and the free movement of such data, the Company processes personal data, for legitimate purposes, for research, analysis, for direct marketing communication and tender purposes, for customer satisfaction studies and customer feedback, for automatic decision making and automatically profiling, and for running the activities for delivering the transportation services.
Personal data processing is made by mixed means (manual and automated), in accordance with the legal requirements and on terms that provide security, confidentiality and respect for the rights of the persons involved.
The Company certifies the fact that meets the minimum requirements for personal data security and obeys the general rules from this Personal Data Processing Policy.
We process the personal data that you provide to us, directly or indirectly (for example through empowered persons or other persons who represent you in your relationship with the Company), or that we generate or deduct following the interactions with you through any of the communication channels with the Company.
We may collect your personal data in the following moments:
We may also get and process your personal data from external sources, such as:
Your refusal to provide the Company your personal data may determine, in certain situations, the impossibility of entering a relationship with the company or contracting the desired service.
In the management process of this website, the Company will collect and process certain information (“personal data”) about identified natural persons or that may drive to the identification of the natural persons, that are provided directly or indirectly by the users or this website, such as:
We process your personal data with the following purposes: sales through the orders you sent to the Company (receive, confirm, deliver, invoice, cancel and other), internal or market research, measuring the efficiency of the promotional campaigns, other business purposes, advertising, marketing, for running marketing communications as newsletter, through email, SMS, phone, online marketing platforms, involving customers / potential customers profiling depending upon their interests, maintaining the relationship with current / potential customers through phone and email including but not limited to: questions about our services, complaints, general questions).
We will process your personal data when you decide to participate at our market studies, at customer satisfaction analysis or when you provide your feedback regarding our services. The personal data will be processed with this purpose only according to your consent, also considering our legitimate interest to help us to understand the customer needs regarding our services. Your participation at these studies is voluntary, being your choice if you provide us or not your personal data, through filling in the participation forms from our website or other similar forms provided during such studies.
We are concerned to permanently improve the quality of our services and to monitor the contractual relationship of the Company’s customers. Based on our legitimate interest, we use the data we collect from customers or other data that we generate from the data we receive for various statistics, analysis and internal studies in anonymised manner.
We will process your personal data in order to send you information about our services, our promotions and in order to subscribe to our newsletters. As a general rule, the personal data will be processed for marketing communication purposes only according to your consent and by using the communication channels (for example email, phone, postal address etc.) that you agreed with when you sent your consent. In every marketing message that we send to you, we will offer you the option to oppose to the use of your email address (we will include the “Unsubscribe” option).
Your personal data are subject to automatic decision making processes, including profiling. The purpose of this type of processing is to send you customized messages according to the Company’s legitimate interest. The criteria and the algorithms the Company is considering to be relevant may vary over time.
In order to quickly send your application for a vacancy within the Company, you may use our section from our website developed in this respect and available at the following link: http://maralogistics.ro/cariere/#
Your data and documents will be used solely for processing your application, namely in order to identity a proper available job inside the Company. These are saved in our database, are protected against unauthorised access and are process according to the legislation in force regarding personal data processing.
The Company uses the services of several contractual partners, both for the main services and for additional services. Some of these partners are empowered persons and activate in fields / industries such as transportation, marketing, information technology, market studies, courier services, legal, consultancy, accounting services etc. and we may send your personal data to them in order to use it within the limits of the obligations they have towards the Company. The personal data that we disclose to the empowered persons are limited to the minimum personal data needed in order to deliver the services and we ask them not to use your personal data for any other purpose.
Your personal data may also be disclosed to third parties in the following situations:
The persons and the entities to which we can disclose your personal data are the following:
Personal data cross-border transfer is made, as a general rule, when it is necessary for the performance of a contract between the person concerned and the Company or for the performance of pre-contractual measures or when the transfer is necessary for entering into a contract or for the performance of a present or future contract, in the interest of the person concerned, between the Company and a third party.
We will store your personal data during the period of time needed to accomplish the above mentioned processing purposes, in compliance with the legal requirements in force.
If you are our customer, we will store your personal data, as a general rule, during the whole contractual relationships with the Company, to which an additional period of 10 (ten) years is added.
In the case in which the Company will decide it has a legitimate interest or a legal obligation to further process your personal data for other purposes, you will be informed in a proper manner in this respect. Once this period will expire and the Company will not have legal or legitimate reasons to process your personal data, the data will be deleted in accordance with the procedures that involve archiving, anonymisation or destroying the data.
All the personal data processing activities mentioned in this Policy refers solely to persons that have the age of at least 16 years old. The usage of the systems and of the results of the processing is forbidden regarding the children that do not have this age, without the consent of their parents / legal representatives. In the situation in which, despite our reasonable efforts for preventing, such a processing takes place, we will stop it as soon as we notice that those persons do not have 16 years old.
The software applications runs at certain determined time periods, automatically, a database backup, for a potential data recovery, in the case of loss, damage or in case of software application dysfunction.
The Company decides the time frame when the backup of the databases including personal data will be made, also for the software applications used for automatic processing. The users who make these backup activities are appointed by the Company, in a limited number.
In the context of your personal data processing, unless otherwise specified by law, you have the following rights:
In case you consider there is an issue in the way the Company is processing your personal data, you have the right to make a complaint at the National Supervisory Authority for Personal Data Processing (ANSPDCP).
Your rights related to your personal data processing may be exercised in any moment. In order to exercise these rights, we encourage you to send a request by mail to the postal address: Bucharest, Drumul Între Tarlale, nr.160-174, sector 3, Romania, Zip Code 032982 or by email at firstname.lastname@example.org.
In case you want to withdraw your consent regarding your personal data processing for direct marketing communication purposes, you have in any moment the option to use the “Unsubscribe” option that is included in all the direct marketing communication.
You may withdraw your consent at any time, by sending a written request to us, through email at email@example.com or at the following postal address: Bucharest, Drumul Între Tarlale, nr.160-174, sector 3, Romania, Zip Code 032982.
The Company will make all the reasonable efforts in order to protect your personal data that we own or control and takes all the proper technical and organisational measures in order to ensure a security level according to the risk with various probability and gravity levels for the rights and freedom of the natural persons.
Personal data breaches mean data breaches that drives, in an accidental or illegal manner, to:
If the presence of a security incident has been documented, the Company will assess the risks that this incident has for the rights and freedom of the persons concerned.
If there is such an obvious risk, the Company will notify the Supervisory Authority.
If the identified risk is high, the Company will also inform the person concerned regarding that security incident.
The present Personal Data Processing Policy may be changed over time. If the changes are significant, you will receive an information note regarding these changes, to the email address you provided to us.
All the questions you might have regarding the present Personal Data Processing Policy may be sent to the following email address: firstname.lastname@example.org or at the following postal address: Bucharest, Drumul Între Tarlale, nr.160-174, sector 3, Romania, Zip Code 032982.